Troubleshooting

Connection Guide

• Can't connect: connection failed
• Connected but speed slow
• Will Turbo VPN slow down my internet?
• The VPN disconnects automatically
• Why does Turbo VPN auto disconnect?
• How to improve my VPN connection speed?

See all 19 articles

Streaming and Social Media Guide

• Connected but can't open YouTube
• Connected but can't watch Amazon Prime Video
• Connected but can't watch BBC iPlayer
• Connected but can't watch Disney Plus
• Connected but can't watch Netflix
• How to unblock YouTube/Facebook/Instagram with Turbo VPN?

See all 10 articles

Windows common issues

• Microsoft Edge "cannot write and read in its data directory"

Bug

• Ads sound is too loud or can not be turned off
• Ads button cannot be closed
• What can I do if Turbo VPN crashed/ force-closed?

Other issues

• Google location is different from the one I am connected to on the VPN
• How to deal with counterfeit Turbo VPN apps?