Users who are facing automatic disconnection can follow this guide.
Listed below are the problems you may encounter：
- Automatically disconnect after a successful connection in a short time
- Automatically disconnect after a successful connection within a few hours
- Automatically disconnect when switching between mobile data and Wi-Fi
Reasons for Automatic disconnection may include:
- Network Issues: If your network connection is unreliable or experiencing interruptions, it can result in a failed VPN connection.
- Firewall or Antivirus Interference: The VPN connections may be blocked by Firewalls or antivirus software on your device or network.
- Battery Optimization mode/Low Power Mode: By disabling features and limiting the CPU usage of your device, such modes would interrupt your VPN connection.
- Kill Switch: Kill Switch will cut your Internet connection when the connection is interrupted, resulting in automatic disconnection.
How to fix it?
Follow the steps below to solve this issue. Skip the following steps if solved.
1. Check your Internet connection
2. Disable Antivirus software or Firewall
These programs not only block your VPN connections but also use up a lot of bandwidth. It is best to disable such programs and close all background programs.
3. Turn off Battery Optimization mode/Low Power Mode
While such modes help to extend the battery life of your device, they might interrupt your VPN connection.