Ads sound is too loud or can not be turned off

Users who are facing Ads sound issues can follow this guide.

Listed below are the problems you may encounter：

• Ads sound cannot be turned off.
• Ads sound is too loud.

Reasons for this issue may include:

• Ads have bugs.
• Your device is not compatible with the Ads.

Follow the steps below to solve these issues. Skip the following steps if solved.

1. Check if your device is in ring mode or silent mode
2. Check if the ads has a click-to-disable sound button
3. Kill the process of Turbo VPN
4. Contact the Turbo VPN support team