Customer Support 1

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Activity overview

Latest activity by Customer Support 1
  • Customer Support 1 created an article,

    Can I get my refund if I purchased Turbo VPN from Apple Store?

      Unfortunately, we are unable to issue a refund for subscriptions made through the App Store, please check this Apple support article about iTunes subscription refund: https://support.apple.com/en...

  • Customer Support 1 created an article,

    Can I get my refund if I purchased the Turbo VPN from Google Play Store?

      Unfortunately, subscriptions made through the Google Play Store cannot be refunded.  If the subscriber can demonstrate that the product (or service) was not usable or available during the subscri...

  • Customer Support 1 created an article,

    Why can't I access a specific website or app?

      The reason you couldn't access a certain specific website or App when connected to Turbo VPN can be: Those websites, Apps, or your Internet Service Providers are blocking the connections from V...

  • Customer Support 1 created an article,

    How to improve my VPN connection speed?

      Most people appreciate a VPN connection for the increased online security it offers, but that is not the case for all people. Using a VPN is mostly a bargain between online security and internet ...

  • Customer Support 1 created an article,

    Kill Switch Turbo VPN

      A VPN kill switch is a feature that provides an extra layer of security to the users. If you use a VPN without a kill switch, then your information might be at risk when your VPN is disconnected ...

  • Customer Support 1 created an article,

    How to Hide My IP Address?

      You are identified online by your IP address, a primary key that websites and services use to determine where you are online naturally; you’d wish to hide it sometimes. Borrow a new IP address to...

  • Customer Support 1 created an article,

    How to unblock Netflix with a Turbo VPN?

      Netflix is one of the most recognized online streaming platforms. This is because of its vast selection. On Netflix, you are able to watch both classic and newly released TV shows and movies. Not...

  • Customer Support 1 created an article,

    How to watch Disney+ by using Turbo VPN?

      Despite the fact that Disney made a concerted effort to prevent VPNs from functioning with the streaming service, certain VPNs could circumvent the VPN restriction and Turbo VPN is one of the few...

  • Customer Support 1 created an article,

    Will I get a receipt for my payment?

      Yes, you will. Please check your email inbox if you subscribe to the service on our website. The receipt will be sent to you automatically.   However, you can request a receipt from the respectiv...

  • Customer Support 1 created an article,

    Payment fails!

      You might encounter some hiccups while making the payments. Here are a few tips you can use to solve the issue. Note: Please do not make repeated attempts to complete a purchase to avoid multipl...