Customer Support 1

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Activity overview

Latest activity by Customer Support 1
  • Customer Support 1 created an article,

    Why should I need a VPN?

    Using a VPN has several benefits:   1. Privacy Protection: It hides your IP address and encrypts your internet traffic, protecting your personal data from hackers and surveillance. 2. Access Restr...

  • Customer Support 1 created an article,

    How does a VPN work?

    A VPN works by creating a secure tunnel between your device and the internet. When you connect to a VPN server, your internet traffic is encrypted and routed through this server. This masks your IP...

  • Customer Support 1 created an article,

    What is a VPN?

    A VPN (Virtual Private Network) is a service that allows you to connect to the internet securely and privately by routing your connection through a server and hiding your online actions. It encrypt...

  • Customer Support 1 created an article,

    TurboLite VIP Device Management Instructions

    TurboLite VIP users can link up to 3 devices. If VIP users want to bind or unbind devices by themselves, they need to choose different operation paths based on the subscription platform.     View ...

  • Customer Support 1 created an article,

    How to delete my Turbo VPN account?

    The easiest way to delete your account is to contact customer service and let them know you want to delete your account.   If your account has a subscription to a VIP service, you can directly appl...

  • Customer Support 1 created an article,

    The VPN can't be connected without authorization

    This issue happens when there is other VPN running in your Android phone.  Please: 1. Close all the VPNs that are running in the background. 2. Take a look at your device's settings: System Setting...

  • Customer Support 1 created an article,

    How to Fix Payment Issues on Google Pay?

        When you use the Turbo VPN Android app, you usually need to subscribe using Google Pay in the system. However, due to your country's policy, payment channel restrictions, etc., you may not be...

  • Customer Support 1 created an article,

    How to Apply Coupon to Payment?

      STEP 1  Go to https://turbovpn.com/pricing STEP 2  Choose your preferred plan STEP 3  Select payment method “PayPal"  STEP 4  Enter your Email address and click “Continue” STEP 5  Select your co...

  • Customer Support 1 created an article,

    How To Change My Google Play Store Region?

      Some apps are region-restricted applications. You cannot download it if it is not available in your region. But, worry not, you can download region-restricted apps or games even they are not avai...

  • Customer Support 1 created an article,

    Forget Password

      You can change your password if you forget it OR you can reset it for security reasons.   1. Go to https://turbovpn.com/forgetpassword 2. Enter your registered email address 3. Click "Set Reset L...