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Change your App Store location to download Turbo VPN
Changing your App Store location (or region) can help you access apps that are not available in your current country or region. This may be necessary if Turbo VPN is unavailable in your country's A...
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How to change protocols?
Turbo VPN provides more than one protocol for our users. If you are using Automatic / Open VPN (which we generally recommend), you could try connecting over IPSec / iKev2 when you have difficulty k...
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Where can I get / download Turbo VPN?
Turbo VPN is available in various systems, you could download here: Turbo VPN Mac Turbo VPN for macOS devices comes with maximized security and protection. When you are surfing on the Interne...
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Hard or unable to disconnect
Users who have difficulties in disconnecting the Turbo VPN can follow this guide. Listed below are the problems you may encounter： It takes a long time to disconnect. Freeze in the "disconnectin...
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IP address issues
Users whose IP address doesn't change, is wrong or is not displayed in the Turbo VPN App can follow this guide. Reasons for these issues may include: Your device or browser may have cached your ...
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How to clear the cache in your device settings?
Tips: This will clear the app's cache without deleting your app data or settings. Android: Go to "Apps & Notes" or "Apps" Find the app for which you want to clear the cache. Tap "Clear data">>...
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Check your Internet connection
Before you begin troubleshooting, verify that your Internet connection is working. Ensure you are disconnected from Turbo VPN Open a browser and visit websites you often use. If the search do...
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The VPN can't be connected without authorization
This issue happens when there is other VPN running in your Android phone. Please: 1. Close all the VPNs that are running in the background. 2. Take a look at your device's settings: System Setting...
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How to turn off battery optimization on Android devices?
To turn off optimization function in battery optimization, please refer to the following steps: For XIAOMI device (MIUI 11.0): Go to Settings > Applications > Manage applications Find Turbo VPN in...
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How to turn off Low Power Mode on iPhone?
To turn Low Power Mode on or off, go to Settings > Battery. You can also turn Low Power Mode on and off from Control Center. Go to Settings > Control Center > Customize Controls, then select Low...