If your premium status is not showing up after subscribing to Turbo VPN, here are some steps to troubleshoot the issue:
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Check Your Internet Connection: Ensure you have a stable internet connection, as poor connectivity can prevent Turbo VPN from updating your account status.
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Connect to a Turbo VPN server: This may improve your network especially when there is a network block in the place you are in.
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- For iOS users, open Turbo VPN, go to Settings, and select Restore Purchases.
- For Android users, go to Google Play Store, and ensure you’re signed in with the same account you used to subscribe. Open Turbo VPN and check if the VIP status shows up.
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Reboot Your Device: Restarting your device can sometimes help with app functionality and connectivity issues.
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Update the App: Ensure that you are using the latest version of Turbo VPN. Go to the App Store or Google Play Store and check if there are any available updates.
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Contact Customer Support: If none of the above steps work, you can reach out to Turbo VPN’s customer support through the in-app support chat or email. Provide them with your subscription receipt, account details, and any other relevant information so they can investigate further.